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Introduction to Organization and Management Principles (FDNMANP)

Course tools · Ethics and Business Case Analysis

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FDNMANP_C17A supplemental course tools: ethical foundations, SWOT/TOWS, BMC, RCA and the current case template. Original preparation aid, not an instructor quiz.

Jade Laurence EmpleoPublic25 questionsIntroduction to Organization and Management Principles (FDNMANP)Updated
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Original study aid for FDNMANP_C17A; not an instructor quiz, official answer key, or prediction of exam questions. Explanations paraphrase the downloaded course resources. Cases and synthetic decision scores are identified explicitly. Sources without file IDs are reference-only citations; no uploaded originals are implied. BMC handout credits Strategyzer AG under CC BY-SA 3.0. ASEAN membership update verified against the ASEAN Secretariat, 12 October 2026. Use for independent preparation; the syllabus lists quizzes as Level 0 (no AI use during the assessment).

Questions

01A manager hides a serious operational risk while publishing accurate sales totals. Which ethical promise is most directly violated?
  1. Promote only short-term output
  2. Avoid all shareholder returns
  3. Report performance and risks honestly
  4. Ignore future generations
FDNMANP AY 2026–2027 syllabus · RVR COB Code of Ethics and Covenant for Shared Prosperity
02Which action best fits the Covenant’s commitment to suppliers and providers?
  1. Protect only the buyer’s reputation
  2. Exclude suppliers from stakeholder analysis
  3. Treat suppliers fairly and examine worker treatment in their supply chains
  4. Choose the lowest price regardless of exploitation
FDNMANP AY 2026–2027 syllabus · RVR COB Code of Ethics and Covenant for Shared Prosperity
03A firm cuts avoidable packaging and tests whether total resource use falls. Which targeted SDG is most directly relevant?
  1. SDG 3: Good Health and Well-being
  2. SDG 8: Decent Work and Economic Growth
  3. SDG 12: Responsible Consumption and Production
  4. SDG 10: Reduced Inequalities
FDNMANP AY 2026–2027 syllabus · RVR COB Code of Ethics and Covenant for Shared Prosperity
04Which statement correctly describes this practice exam’s status?
  1. It guarantees the actual quiz questions
  2. It is an original preparation aid; the syllabus lists actual quizzes as Level 0
  3. It is the instructor’s recovered answer key
  4. It authorizes live AI assistance during every assessment
FDNMANP syllabus and GENERATIVE AI USE POLICY – FDNMANP
05Which observation belongs most clearly to the task environment?
  1. A particular supplier repeatedly delivers late
  2. A national employment law changes
  3. A broad technological change affects many industries
  4. Economy-wide inflation accelerates
Canvas SWOT and international collaboration course pages
06An artisan firm has experienced craftspeople but limited quality-control capacity. How should SWOT classify these facts?
  1. Opportunity and threat respectively
  2. Threat and strength respectively
  3. Weakness and opportunity respectively
  4. Strength and weakness respectively
Canvas SWOT and international collaboration course pages
07A company uses its trusted brand to respond to an external competitor’s imitation products. Which TOWS pairing fits?
  1. SO
  2. WT
  3. WO
  4. ST
Canvas SWOT and international collaboration course pages
08A firm develops a missing capability so it can enter a growing external market. Which TOWS pairing fits?
  1. WO
  2. WT
  3. ST
  4. SO
Canvas SWOT and international collaboration course pages
09Which BMC block identifies the intended groups whose needs the offering serves?
  1. Key resources
  2. Customer segments
  3. Cost structure
  4. Customer relationships
Business Model Generation · nine building blocks; Canvas BMC page
10An online storefront helps customers evaluate, purchase and receive a product. Which BMC block is most direct?
  1. Key partnerships
  2. Channels
  3. Cost structure
  4. Customer segments
Business Model Generation · nine building blocks; Canvas BMC page
11A business promises reliable product access without a large upfront purchase. Where does this promised benefit belong?
  1. Value propositions
  2. Revenue streams
  3. Cost structure
  4. Key activities
Business Model Generation · nine building blocks; Canvas BMC page
12A repair business owns diagnostic equipment and performs inspections. Which pairing is correct?
  1. Equipment: key activity; inspections: key resource
  2. Equipment: revenue stream; inspections: customer segment
  3. Equipment: channel; inspections: cost structure
  4. Equipment: key resource; inspections: key activity
Business Model Generation · nine building blocks; Canvas BMC page
13Which change best exemplifies delivering functionality rather than ownership?
  1. Customers pay to use shared equipment maintained by the provider
  2. Customers must buy a new machine after each use
  3. The firm stops providing a useful service
  4. The provider conceals maintenance costs
Sustainable Business Model Archetyles and the Business Model Canvas · course handout
14A firm designs long-lasting products, offers repair and educates customers about avoiding unnecessary replacement. Which archetype fits best?
  1. Create value from waste
  2. Encourage sufficiency
  3. Develop scale-up solutions
  4. Substitute with renewables and natural processes
Sustainable Business Model Archetyles and the Business Model Canvas · course handout
15Which conclusion about sustainable archetypes is most careful?
  1. A sustainable label removes the need for financial viability
  2. Efficiency per item proves total resource use fell
  3. Any archetype guarantees zero harm
  4. They guide model design, but actual outcomes must be assessed
Sustainable Business Model Archetyles and the Business Model Canvas · course handout
16A machine fails because maintenance was skipped and no policy assigned maintenance responsibility. Which cause is organizational?
  1. The absence of an assigned maintenance responsibility
  2. The broken machine itself
  3. The specific missed maintenance action
  4. The resulting delayed delivery
Root Cause Analysis (RCA) & the Business Case Analysis · slides 3–12
17After identifying a problem and major factors in a fishbone diagram, what comes next in the course sequence?
  1. Skip directly to financial scoring
  2. Declare every branch proven
  3. Approve the preferred solution immediately
  4. List possible causes under each factor
Root Cause Analysis (RCA) & the Business Case Analysis · slides 3–12
18Which use of 5 Whys is strongest?
  1. Stop once a person is blamed
  2. Investigate each causal link and allow branching when evidence supports it
  3. Repeat the symptom using five different phrases
  4. Invent causes until there are exactly five
Root Cause Analysis (RCA) & the Business Case Analysis · slides 3–12
19Which set most clearly consists of implementation steps rather than three independent ACAs?
  1. Research demand, then train staff, then launch the same option
  2. Choose direct sales or license production or franchise the format
  3. Choose a capacity cap or a partner model or a redesigned offering
  4. Choose three distinct approaches that each address the problem
FDNMANP_BCA_Template · Sections 1–4; Business Case Analysis Outline
20The current template asks for three criteria. Which set best matches its financial, social and ecological requirement?
  1. Financial stability, worker well-being and environmental impact
  2. Sales volume, revenue growth and profit margin
  3. Staff morale, employee happiness and worker satisfaction
  4. Brand color, manager preference and presentation style
FDNMANP_BCA_Template · Sections 1–4; Business Case Analysis Outline
21Synthetic matrix: A=(3,1,2), B=(2,3,3), C=(1,2,3). Which conclusion follows from equal-weight addition?
  1. All options score 6
  2. C scores 8 and ties B
  3. A scores 9 and is highest
  4. B scores 8 and is highest
FDNMANP_BCA_Template · Sections 1–4; Business Case Analysis Outline
22A group recommends a lower-scoring ACA. What does the template require?
  1. Change the other scores without reasons
  2. Treat numerical scores as irrelevant
  3. Explain why the recommendation differs from the numerical result
  4. Hide the score totals
FDNMANP_BCA_Template · Sections 1–4; Business Case Analysis Outline
23The Plush and Play discussion includes refusing an order that would harm artisans’ family time. What is a sound analytical conclusion?
  1. The case proves all artisan businesses should stop growing
  2. Every additional order necessarily harms families
  3. Assess social impact and financial viability together rather than equating success only with sales
  4. Revenue never matters to a social enterprise
Canvas course discussion · Plush and Play; original application question
24A firm gives a foreign operator permission to use its patented process under agreed terms. Which collaboration mode is described?
  1. Wholly owned foreign direct investment
  2. Exporting
  3. Licensing
  4. A joint venture with shared equity
Canvas SWOT and international collaboration course pages
25How should a student reconcile Canvas’s ten-country ASEAN list with current membership?
  1. Treat membership as identical to a franchising contract
  2. Recall it as the course mnemonic and note Timor-Leste made membership eleven in October 2025
  3. Assume every country in Asia is a member
  4. Claim ASEAN still has ten members today
ASEAN Secretariat · https://asean.org/about-asean/; membership current 12 October 2026
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