Course tools · Ethics and Business Case Analysis

Human development and the common good

Its nine promises direct leaders to consider people inside and outside the enterprise, including future generations.

Honest reporting

Good results do not justify concealing material risks or fabricating performance.

Respect for future generations

It includes opportunities for a decent life and a healthy planet.

Employees, customers, providers, communities, environment, shareholders

Providers include suppliers of goods, services and funds. Fairness also extends into supply chains and to minority shareholders.

SDG 8

The syllabus connects responsible management with decent work, not only higher output.

SDG 12

Waste reduction, durable products and responsible resource use can contribute when their outcomes are measured.

Level 0: no AI use

This is course assessment context. The local study materials are preparation aids, not an instructor quiz.

Direct operating relationships

Customers, suppliers, competitors and partners affect the organization through direct operational relationships.

Political, Economic, Social, Technological, Environmental, Legal

It organizes broad macroenvironment forces and does not replace evidence about their effects.

Internal helpful and internal harmful attributes

Opportunities and threats describe helpful and harmful external conditions.

Use strengths to exploit opportunities

TOWS translates SWOT observations into a strategic action.

Use strengths to address threats

It applies internal capability to reduce exposure to an external harmful condition.

Address weaknesses to pursue opportunities

It closes an internal capability gap so an external opportunity becomes attainable.

Reduce weaknesses and exposure to threats

It is a defensive response to an internal gap and an external risk.

Creation, delivery and capture of value

Its nine interdependent blocks summarize a business model, whose assumptions still require validation.

Who is served and what benefit is offered

Segments identify intended groups; propositions identify benefits addressing their needs or problems.

Channels are touchpoints; relationships are ongoing interaction types

An online shop can be a channel, while personal ongoing assistance is a customer relationship.

Resources are essential assets; activities are essential work

Equipment is a resource; producing and inspecting the offering are activities.

How money enters and the main operating costs

A subscription fee is revenue; equipment and maintenance expenses are costs.

Create value from waste

It changes resource flows and may require processing, quality control and new customer segments.

Deliver functionality rather than ownership

Usage fees or subscriptions can fund access, with maintenance and asset stewardship remaining necessary.

Encourage sufficiency

It supports meeting needs with less unnecessary consumption, rather than equating greater sales with success.

Investigation of what happened and why

RCA distinguishes observed symptoms from underlying causes and uses findings to address problems.

Physical, human and organizational

Material failure, an action or omission, and a faulty process or policy can be linked in one explanation.

Identify problem, identify factors, list possible causes, investigate diagram

The completed diagram contains hypotheses. Analysis tests which possible causes actually contribute.

Evidence supports each causal link

Five is a guide, not a reason to invent causes; complex problems can have branches.

Independently answer the central problem

Three dependent steps are ordinarily one implementation sequence rather than three competing alternatives.

Financial, social and ecological

Use distinct criteria and consistent 1–3 standards across all alternatives.

Concrete activities, responsible owner and duration

The outline also prompts budgets when relevant. Accountability connects an action with a responsible person or department.

Eleven

Timor-Leste joined on 26 October 2025. The Canvas ten-state list should be recalled as its course-era mnemonic.